The consumer protection act provides for six consumer rights.
The consumer protection act provides for six consumer rights.
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1.right to choose:the consumer has the rights to choose his own product in the available alternative products.
2.right to heard:the consumer is allowed to file a complete and to be heard if he himself exploited or not satisfied with the good and severvies.
3.right to be informed:the consumer as the rights to know completely about the quantity,quality,price, and expiry date of the good and services he intends to buy.
4.rights to consumer education:every consumer has the rights to be educated about the consumer rights and to be followed by them correctly
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Six consumer rights have been defined in the Bill, including the right to:
(i) be protected against marketing of goods and services which are hazardous to life and property;
(ii) be informed of the quality, quantity, potency, purity, standard and price of goods or services;
(iii) be assured of access to a variety of goods or services at competitive prices; and
(iv) seek redressal against unfair or restrictive trade practices.
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