Justify the following statement:

A secretary should be courteous and have a pleasing personality.

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1 Answers

1. A secretary should be courteous as he deals with people within and outside the organization.

2. As he gets the plans executed in the business he must be kind and polite with fellow workers.

3. As a secretary represents the business to outsiders and as a leader within the business, he must have a pleasing personality with confidence and the ability to tackle challenging situations.

4. Thus, a secretary should be courteous and have a pleasing personality.

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