Non-Government Organisations perform several functions for the protection and promotion of interests of consumers. State any six functions performed by them.

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Functions of Non-Government Organisation:

(i) Education and Training: Organising training programmes, seminars and workshops to educate the general public about consumer rights.

(ii) Publishing Periodicals: Publishing periodicals and other publications to impart knowledge about the consumer problems, legal reporting, reliefs available and other matters of interest.

(iii) Conducting Comparative Testing: Carrying out comparative testing of consumer products in credited laboratories to test relative qualities of competing brands and publishing the test results for the benefits of consumers.

(iv) Encourgement to Consumers: Encouraging the consumers to strongly protest and take actions against unscrupulous, exploitative and unfair trade practices of sellers.

(v) Legal Assistance: Providing legal assistance to the consumers by way of providing aid, legal advice, etc. in seeking a legal remedy.

(vi) Filing Complaints: Filing complaints with appropriate consumer courts on behalf of the consumers.

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