What is meant by 'Informal Organisation'? State the features of informal organisation.

Informal organisation is a network of personal and social relations not established by the formal organisation but arising spontaneously due to people associating themselves with one another.

Features of Informal Organisation are:

(a) Origin: It originates within the formal organisation.

(b) Formation: It emerges spontaneously and is not delibelately created by the management.

(c) Behaviour: The standards of behaviour evolve from group norms.

(d) Communication: Independent channels of communication are developed by group members.

(e) Structure: It has no definite structure or form.