Vaibhav, an employee in Jindal ltd., was instructed by Mr. Ashutosh (production Manager) to increase production of steel as there was an overpurchasing of steel. On the other hand, Mr. Raghav (Sales Manager) directed him not to increase the steel production as there was low demand for steel in the market. Vaibhav got confused regarding whose order to follow and hence was unable to work properly. Due to overlapping orders and instructions, Vaibhav was unable to satisfy both the bosses which led to conflict in the organisation.

(i) Name the principle not being followed.

(ii) Give two advantages of following this principle.

(iii) Identify the values that can be gained by following the above principle.

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1 Answers

(i) Unity of Command.

(ii) (a) It helps in preventing overlapping of activities.

(b) It promotes Co-ordination.

(iii) (a) Conflict Resolution-by obeying unity of command.

(b) Harmony-by improving relationship between supervisors and employees.

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