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Listening is half of oral communication. The following are some guidelines for you to be an effective listener:
- Clear your mind first so that you are prepared to give attention to listening
- Avoid having pre-judgments about the speaker or what he/she might say.
- Be open-minded and appreciate the speaker’s point of view.
- Establish eye contact with the speaker.
- Watch for signals, such as, gestures, postures etc.
- Extract the main points the speaker’s speech.
- Give feedback verbally or non-verbally.
- Make notes by recording important points of the conversation so that they can help you remember thing later on.
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