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Online hate speech is a type of speech that takes place online with the purpose of attacking a person or a group based on their race, religion, ethnic origin, sexual orientation, disability, and/or gender. Online hate speech is not easily defined, but can be recognized by the degrading or dehumanizing function it serves.
Multilateral treaties such as the International Covenant on Civil and Political Rights have sought to define its contours. Multi-stakeholders processes have tried to bring greater clarity and suggested mechanisms to identify hateful messages. Yet, hate speech is still a generic term in everyday discourse, mixing concrete threats to individuals and/or groups with cases in which people may be simply venting their anger against authority. Internet intermediaries—organizations and social networks that mediate online communication such as Facebook, Twitter, and Google—have advanced their own definitions of hate speech that bind users to a set of rules and allow companies to limit certain forms of expression. National and regional bodies have sought to promote understandings of the term that are more rooted in local traditions.
The Internet's speed and reach makes it difficult for governments to enforce national legislation in the virtual world. Social media is a private space for public expression, which makes it difficult for regulators. Some of the companies owning these spaces have become more responsive towards tackling the problem of online hate speech.
Politicians, activists, and academics discuss the character of online hate speech and its relation to offline speech and action, but the debates tend to be removed from systematic empirical evidence. The character of perceived hate speech and its possible consequences has led to placing much emphasis on the solutions to the problem and on how they should be grounded in international human rights law. Yet this very focus has also limited deeper attempts to understand the causes underlying the phenomenon and the dynamics through which certain types of content emerge, diffuse and lead—or not—to actual discrimination, hostility, or violence.