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A remote access service is any combination of hardware and software to enable the remote access tools or information that typically reside on a network of IT devices.
A remote access service connects a client to a host computer, known as a remote access server. The most common approach to this service is remote control of a computer by using another device which needs internet or any other network connection.
Here are the connection steps:
Many computer manufacturers and large businesses' help desks use this service widely for technical troubleshooting of their customers' problems. Therefore you can find various professional first-party, third-party, open source, and freeware remote desktop applications. Which some of those are cross-platform across various versions of Windows, macOS, UNIX, and Linux. Remote desktop programs may include LogMeIn or TeamViewer.