1. Queuing Theory
  2. Decision Theory
  3. Both A and B
  4. None of the above
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1 Answers

Answer: Option 1

The operations Research technique which helps in minimizing total waiting and service costs is Queuing Theory. Queuing theory (or "queueing theory") examines every component of waiting in line to be served, including the arrival process, service process, number of servers, number of system places, and the number of customers—which might be people, data packets, cars, etc.

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