Which of the following is not a pre-requisite for launching a complaint with ombudsman?

A The complaint must be made by an individual on a 'Personal Lines' insurance
B The complaint must be lodged within 1 year of the insurer rejecting the complaint
C Complainant has to approach a consumer forum prior to ombudsman
D The total relief sought must be within an amount of Rs. 20 lakh

Correct Answer: Complainant has to approach a consumer forum prior to ombudsman

A person can directly lodge a complaint with ombudsman. Hence, it is not a pre-requisite that complainant has to approach a consumer forum prior to ombudsman.

Related Questions

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‘Ombudsman’-এর বাংলা পরিভাষা হলো
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