Mohammad Nadimmuzzaman

About

Mohammad Nadimmuzzaman is a highly qualified in .

Experience : 16 Years Preferred Location : Dhaka Contact#01913564118, E-mail: nadim_bar@yahoo.com OBJECTIVE I wish to work in Your organization that would help me explore my potential to the fullest and in the process will add value to your reputed organization and also develop my skills and experiences. AREA OF SPECIALIZATION  Customer Service of Home Appliances & Electronics Equipment. (CTV, LCD, LED, Plasma, Projection TV,Freezer,Refrigerator & AC).  Industrial Production like CTV, LCD, LED, Plasma, Projection TV, etc.  Technical Support of Electronic & Home appliances items. WORKING EXPERIENCE A. Current Employer : Best Electronics Limited. Title : Servicer Incharge (RAC). Reporting : M.D Sir Present Station : Center Service (Mailbag) Job Responsibilities (Service related):  Check Service report which includes Number of Faulty Qty, Reason & Action, Parts Balance sheet, Income statement, Ratio analysis etc.  Developing and designing servicing record keeping and reporting system.  Monitor service KPI (Key Performance indicator) and ensure meeting target & goal.  Leading the team to achieve quality service.  Communication with service, sales & marketing team.  Manage service related modules & make Report.  Capable of managing a service department. B. Previous Employer :Butterfly Marketing Limited. (LG Brand) Title : Manager (Technical & Service). Duration :1st March 2011 to 19th September 2017 . Reporting : General Manager. Job Responsibilities (Service related):  Check Service report which includes Number of Faulty Qty. Reason & Action, Parts Balance sheet, Income statement, Ratio analysis etc.  Developing and designing servicing record keeping and reporting system.  If necessary physically training how to Repair LCD, LED & Plasma TV.  Monitor service KPI (Key Performance indicator) and ensure meeting target & goal.  Communication with sales & marketing team.  Manage service related modules & make Repot.  Creating Service Marketing activates awareness & add Values to service.  Capable of managing a service department. Job Responsibilities (Production related):  All kind of electronics item such as Color TV, LCD, LED etc Monitoring & Suggestion for assembling, Trouble shooting & maintenances.  Control the Bonding on frame or cabinet.  Quality checks & confirm to sales.  Complete Knocked down Kid are arrange stage for assembling SKD.  I am fully set up LG (CTV, LCD & LED) production line with Chinese Engineer. C.Previous Employer :WINNE ELECTRO Ltd.(G-Hanz German Brand) Title : Manager Technical & Services (Home Appliance Equipment) Duration : 1st December 2006 to 28th February 2011 Reporting to : General Manager. Job Responsibilities(Service related):  Preparation of regular Customer Claim Statements.  Preparation of Monthly Service report which includes Number of Faulty Qty. Reason & Action, Parts Balance sheet, Income statement, Ratio analysis etc.  Developing and designing servicing record keeping and reporting system.  Updating previous incomplete servicing. Checking regular Servicing data entry.  Monitoring Service Technicians,Suggest who to Fault finding & what will be taken action.  Also correspondence with foreigner about technical supports. D. Previous Employer : RANGS ELECTRONIC Ltd. (SONY Brand) Title : Production & Services In-charge. Duration : 23rd March 2002 to 30th November 2006. Reporting to : Factory Manager. Job Responsibilities(Service related):  Preparation of Monthly Service report which includes Number of Faulty Qty. Reason & Action, Parts Balance sheet, Income statement, Ratio analysis etc.  Developing and designing servicing record keeping and reporting system.  Updating previous incomplete servicing. Checking regular Servicing data entry.  Monitoring Service Technicians, Suggest how to Fault finding & Solved. Job Responsibilities(Production related):  All kind of electronics item such as Color TV, Sound System, RCR, Hi-Fi, etc Monitoring & Suggestion for assembling, Trouble shooting & maintenances.  Control the Bonding on frame or cabinet.  Quality checks & confirm to sales.  When any new Model assembling then working with Foreigner and submit five set Quality checks measurement like Voltage, Current, Wave shape, etc. E. Employer : AUTOMATION ENGINEERING.(Fuji Brand) Title : Marketing Executive, Including Service. Duration : 1st August 2000 to 21st March 2002. Reporting to : General Manager. Job Responsibilities:  Preparation of regular Customer Claim Statements.  Preparation of Monthly Service report which includes Number of Faulty Qty. Reason & Action, Parts Balance sheet, Income statement, Ratio analysis etc.  Updating previous incomplete servicing. Checking regular Servicing data entry.  Marketing ckt. Breaker, AVR, Isolation Transformer, etc. Training: a. Course title :LCD, LED, CTV production & Instrumentation Control & Maintenance Technique. Period : 15th April 2011 to 28th May 2011. Institute : Butterfly Marketing Ltd. Venue : LG Electronic India Pvt. Ltd. b. Course title :Electrical Instrumentation Control & Maintenance Technique. Period : 13th December 1998 to 28th February 1999. Institute : Bangladesh Power Development Board. Venue : Sikalbaha 60mw Power station, Chittagong. c. Course title : Signal Received & Transmission on Telecommunication. Period : 1st October 1998 to 5th October 1998. Institute : Chittagong Polytechnic Institute. Venue : Chittagong Railway. COMPUTER SKILL: Application : MS-WORD, MS-EXCEL, MS-ACCESS, Power Point. Operating system : WINDOWS 98, 2000, XP ACADEMIC QUALIFICATION: B.Sc Engineer in Electrical and Electronic,Under Bangladesh University in the year of 2012. Diploma in Engineering in Electronic (1st Class) Under Bangladesh Technical Education Board from Chittagong Polytechnic Institute in the year 1998. H.S.C. in Science Under Comilla Board from Nizampur College in the year 1994. S.S.C in Science. Under Comilla Board from Barabkund High School in the year 1992. Permanent address Village : South Mahamudabad (Nodalia) P.O : Barabkund, P.S : Sitakund, Dist : Chittagong, Country : Bangladesh Present Address : House-29,Road-23,Ave-3,Block-D,Mirpur-11,Dhaka. Personal Information Father’s Name : Late Golam Ghous Mother’s Name : Monira Khatun Nationality : Bangladeshi by Birth Date of Birth : 17th October, 1977 Religion : Islam Marital Status/Sex : Married/Male SELF-ASSESSMENT: Self-motivated, Independent, Always accepting challenges, Strong analytical ability, Interpersonal communication & management Skill, committed to deadlines.